Shipping & Returns

We promise to do our best to ship all in-stock orders on the same day they are received by the sales department.

Orders are processed Monday - Friday, 8AM to 5PM, Hawaii Standard Time. Orders received after hours and on the weekend will be processed at the beginning of the next business day.

Standard Ship Methods

For alternate shipping methods, please see notes below:

U.S. Mainland (lower 48 states only) - UPS Ground Trac. Shipping rates are comparable with U.S. Prioirity mail rates and orders are automatically insured up to the first $100. Delivery time averages 2-3 days west coast, 4-5 days midwest/central, 6-7 days east coast.

State of Hawaii - UPS Next Day Air. Rates are comparable to U.S. Priority mail and shipments are delivered by the next business day. If you do not have a street address or will not have someone available to sign for parcel upon delivery, please contact us so we can make the proper rural area delivery arrangements with UPS.

Alaska - UPS Blue Label or U.S.P.S. Priority Mail (Best way) depending upon service availability. See notes below.

Guam, Saipan, or other APO AP addresses - U.S.PS. Priority Mail insured w/return receipt service only.

Other International Orders - Our export sales desk will advise on possible ship methods within 24-48 hours of order receipt. In some cases, credit card sales may not be an acceptable method of payment and, if so, our export sales desk will advise on alternate forms of acceptable payment.

Other Notes:

1. For any Express or next day shipping requests, please contact our sales dept. If you are calling from out of the main 50 states, please contact our export/foreign sales desk.

2. For any priority mail shipments, please keep in mind that parcel may not ship same day. All priority mail parcels are shipped insured to the full amount and with return receipt services.